Social media is everywhere. It's new and shiny and everyone is trying to figure out how to use it, talk about it, and make money from it. However, once we put aside the hype, it becomes clear that social media is simply an evolution in how we communicate. It does not replace traditional marketing and communication, but rather augments it and breathes new life into what we do.

One great way to blend social media into your existing framework is to extend your website and make it more "socially aware". Your company website is your information hub and should be a high-quality, interactive source for constituent engagement. However, many websites need to be upgraded to extend the organization's reach into the social space, as well.

Here are some ways your next website can utilize connections to social media:

1. Include a company blog on your website. Your company blog should be integrated into your website, not hosted somewhere else or worse, on a free blogging service. It needs to be hosted under your domain name to maximize your search engine visibility and needs to follow your organization's branding. A blog also gives you a platform of content to publish on other networks. Publish high-value articles that educate and position your company as an industry leader.

2. Add a Twitter feed to your home page. By placing your Twitter activity on your website, you are allowing others to see real-time updates on your events, news, and announcements that you can update externally from other sources, like your mobile device. This also allows visitors to subscribe to your communication channel via Twitter.

3. Use Ping.fm to distribute content. By connecting your website content to Ping.fm, you can automatically push out news, events, blogs, and other content to social networks. This ensures that your content comes from a single, central location and is then distributed across many networks.

4. Include RSS options for all dynamic content. Make sure that your blog, events, news, and other dynamic content can be syndicated via RSS to make it easy for visitors to stay in your communication channel or publish your content on other sites.

5. Show the faces of real people in your organization. Many corporate websites shy away from displaying information about employees. However, today's customers are interested in real people. Create a directory of key employees and provide links to email addresses, LinkedIn profiles, Facebook profiles, and Twitter accounts. Make it easy for customers and prospects to engage in conversations with your team. This builds trust.

6. Make sure your blogs, articles, and other landing pages publish correctly on social networks. This means that your code should be structured so that the proper image or logo appears when the content is shared on Facebook, and the right content blurb appears so that the preview is informative. This may involve an upgrade to your website structure.

7. Link back to your website from all other social profiles. This should be obvious but it is often overlooked. Be sure that your website link appears everywhere you have a social presence so that all traffic is driven back to your information hub. Also, make sure your social profiles are designed to match the branding on your website.

When creating your next website, be sure to make it socially aware so that you extend your points of capture into social networks and maximize your permission-based followers.

Want to talk more about this? Don't hesitate to call us (ask for Michael or Adam)

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